Privacy Policy
Last updated: January 13, 2026
Key Points Summary
Waitlist & Email
We store email addresses for waitlist notifications
AI Processing
Puzzle data is processed using AI services
Mobile App Support
Camera and photo access for puzzle solving
No Tracking
We don't sell your data to third parties
Introduction
Welcome to SolveAPuzzle. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle any information when you use our puzzle solvers.
Information We Process
Puzzle Data
When you use our services, the following data may be processed:
- Uploaded Sudoku puzzle images (processed via OCR)
- Crossword clues and patterns (processed via AI)
- Scrabble tile letters and board constraints (processed via AI)
- Anagram letter combinations (processed via AI)
- Other puzzle-related inputs
- All data is processed temporarily and not stored permanently
AI Processing
For certain features:
- Puzzle data is sent to AI services for solving
- Data is processed temporarily during solving
- No personal information is included in AI processing
- AI processing results are not stored permanently
- Human verification challenges are processed locally
- Verification status is stored in browser localStorage
Waitlist Information
When you join our waitlist:
- Email address for launch notifications
- Signup date and source (e.g., which page you signed up from)
Usage Data
We automatically collect:
- Basic technical information (browser type, device type)
- Anonymous usage statistics (features used, puzzles solved)
- No personal identification information is collected
We Do Not Collect
- Precise geographic location data
- Contact lists or address books
- Biometric data
- Data from other apps on your device
- Payment card or bank account details
How We Use The Data
Puzzle Processing
- Images are processed using OCR technology
- Crossword clues, Scrabble letters, and Anagrams are processed using AI services
- Human verification challenges are used to prevent automated abuse
- Processing happens in real-time
- Data is never stored permanently or shared
Usage Statistics
We use anonymous usage data to:
- Improve our puzzle recognition accuracy
- Enhance user experience
- Fix technical issues
- Understand which features are most helpful
Mobile Application
Device Permissions
Our mobile app may request access to:
- Camera: To capture puzzle images for solving
- Photo Library: To select existing puzzle images from your device
- Internet: To process puzzles using AI services
All permissions are optional and you can manage them in your device settings.
Mobile-Specific Data
- Anonymous device identifiers for app functionality
- App version and operating system for compatibility
- Crash reports to improve app stability (no personal data included)
Offline Functionality
- Some features work offline using on-device processing
- Cached data syncs when you reconnect to the internet
App Store Policies
If you purchase through in-app purchases:
- Purchases through Apple App Store are subject to Apple's Privacy Policy
- Purchases through Google Play are subject to Google's Privacy Policy
Data Storage and Security
Puzzle Data
- Processed temporarily in memory
- May be sent to secure AI services for processing
- Not stored permanently
- Automatically deleted after processing
- Verification status is stored in your browser's localStorage
- Verification data expires after 30 minutes
- No personal identification is associated with verification
Waitlist Data
- Email addresses are stored securely in encrypted databases
- You can unsubscribe from the waitlist at any time
- Data is deleted within 30 days of unsubscribe request
Technical Data
- Stored securely
- Anonymized
- Used only for service improvement
- Not shared with third parties
Third Party Services
Email Services
- MailerLite: Manages our waitlist and email communications
- MailerLite's use of your data is governed by their Privacy Policy
Mobile App Stores
- Apple App Store: For iOS app distribution and in-app purchases
- Google Play: For Android app distribution and in-app purchases
- Purchases are subject to each platform's respective privacy policies
AI Processing Services
- We use OpenAI's API to process puzzle-solving requests
- Data sent to OpenAI is subject to their privacy policy
- No personal identification information is sent to these services
- Only puzzle-specific data needed for solving is transmitted
Analytics and Advertising
- Google Analytics for anonymous usage statistics
- Google AdSense for displaying advertisements
- Both services use cookies to function properly
- You can opt out of these services through our cookie consent banner
Hosting and Infrastructure
- Our site is hosted on secure cloud infrastructure
- All connections are encrypted using HTTPS
- Standard security practices are followed to protect data in transit
Children's Privacy
SolveAPuzzle is not directed at children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us through our contact form and we will take steps to delete such information.
Your Rights
Your Data Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a portable format
- Opt-out: Opt out of analytics and non-essential data collection
Waitlist & Email
- Unsubscribe from the waitlist at any time via email link
- Request deletion of your email (processed within 30 days)
How to Exercise Your Rights
- Email Link: Unsubscribe via the link in any email we send
- Contact Form: Submit requests through our contact form
- Browser Settings: Clear localStorage and cookies through your browser
Contact Us
If you have questions about this privacy policy, you can contact us through:
- Our contact form at solveapuzzle.com/contact